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WHAT IS A MANDATORY OCCURRENCE REPORT?
A Mandatory Occurrence Report (MOR) is sent when an issue or incident is identified which has or may lead to the death or serious injury of a significant number of people.

In order to qualify as an MOR these issues must involve either the risk of structural failure of the building or be
linked to the risks of the spread of fire or smoke. 
Some examples of MOR's are:
  • Defective building work undertaken
  • Unauthorised work undertaken
  • Discovery of structural defects (internal and/or external)
  • Failure of a critical fire safety measure such as automatic opening vents, fire doors, etc.
What to do if you think you have identified an MOR issue?
Should you identify an issue which you believe is an MOR, this should be reported as quickly as possible to your
Managing Agent using one of the following methods;
Following receipt of your report of an MOR, the Managing Agent will investigate the issue and if appropriate take following action:
  • Undertake relevant repairs to any issues which have led to the risk
  • If the issue is an MOR this issue will be reported formally to the Building Safety Regulator
  • Upon submission of an MOR you will be issued with a tracking number which you can you use for updates/outcomes following your report.
How will my data be used?
Only data concerning the MOR will be provided to the Building Safety Regulator.
All personal details such as name and email address will be used for update purposes only and will be kept in line
with our GDPR policy which can be found: https://www.podmanagement.co.uk/privacy-policy.

Is there another way of reporting MORs?
Yes - under legislation residents are permitted to report MORs directly to the Building Safety Regulator using the
details below. Should you choose to report directly we would request you ensure your managing agent is also
informed to prevent any delays in resolving the issue.
Reporting: www.gov.uk/guidance/submit-a-mandatory-occurrence-notice-and-report

Contact the Chelsea Botanica Team

Email: xxxxxxx
xxxxxxx Tower Telephone: xxxxxxx
xxxxxxx Tower Telephone: xxxxxxx

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